Thanks for the info - given that it is virtually new and unless you guys have hammered it, I would suspect that those faders have adopted some crap.
One thing that I forgot to ask was if the affected faders were adjacent to one another. If so, then this would support my thoughts. What tends to happen is that something gets dropped or spilled onto the board and then (hopefully) quickly wiped off. In many instances, this spreads the crap around a
bit. Besides, it is very hard to
drop crumbs into just one
fader!
If they were spread out over the board you may suspect bad faders, especially if the board was a little older or they were faders that are being used very frequently, like masters, x-fades
etc. However, this is not to say that there could not be faulty faders straight out of the box. I am sure that this would not be the first time that this has happened.
As the board is probably under warranty it may not hurt for you to get it looked at by an approved service tech. If it isn’t going to cost you anything (other than down time) that may be a good idea, as you will find out exactly what the problem is. Check your warranty card (and even contact the service department) to see if you would be voiding your warranty by cleaning the faders/pots yourself. In many cases it is possible to do this without cracking the board open.
Out of interest, is the fault covered at all in the troubleshooting section of the
manual? You know, that very helpful section which always starts with “make sure the
unit is plugged in and turned on”.
Let me know what you do/find.