I agree that your wireless mic is getting stepped on by something else (a TV station, for example).
First, go to
Sennheiser's Frequency Finder and fill in the appropriate information. That will help you see what stations are around you. Also, look on the back of the receiver and find out what frequency range you have (A, B,
etc.).
Note which channels are open, but realize that they may be taken by other low
power VHF/
UHF devices in the area.
Second, after finding the open channels in the area, go to the BANK menu on the receiver and set it to the one that covers the most open frequency range in your area (for me in Huntington, IN it's Bank 8). The SCAN function only scans within the selected BANK, so once you have that, you can select the appropriate channels.
Third, tune the channels so that they are as far away from anything else that might interfere (frequency-wise, that is).
That should get you going. As far as the
XLR length goes, the output from the receiver is pretty much
line level, though you can adjust the AF Out in the menu options. You shouldn't have any problem with it.
The only other sound that the wireless mic might make is due to
clipping the handheld/
beltpack. If that's the case, go to the transmitter's menu and adjust the SENS. (Sensitivity) to either -20 or -30.
We just got 8 new wireless mics, so I've been programming/adjusting them.