Strand MX Software

Trolley01

Member
Joined
Jan 21, 2005
Location
Wisbech, UK
If anyone can help me with this problem, I will love them (not literally) forever.

I have a Strand MX 24 (nice and reliable) desk, without the software version that is needed to run MX TERM. Does anyone know where I can either flash the ROM chips in the desk or get new chips to fit so that I can use an external monitor.

I am waiting for a reply back from Strand but they seem to be taking forever....... :(

Thank you everyone! :D
 

SuperCow

Active Member
Joined
Apr 21, 2004
Location
St. Catharines, Ontario, Canada
Have you tried calling Strand's customer service number in the UK. Here are the service representatives:

Belfast
Reay Thompson (Belfast) Ltd
8 Lorne Street
Belfast
Northern Ireland
BT9 7DU
Tel: 028 9066 4411
Fax: 028 9066 4831
www.reaythompson.com

Birmingham
Stage Electrics
Junction 1 Ind. Estate
Dartmouth Road
Smethwick
Birmingham
B66 1AX
Tel: 0121 525 4545
Fax: 0121 525 2413
www.stage-electrics.co.uk

Bristol
Stage Electrics
Third Way
Avonmouth
Bristol
BS11 9YL
Tel: 0117 938 4000
Fax: 0117 916 2828
www.stage-electrics.co.uk

Cambridge
Stage Electrics
Kirkwood Road
Kings Hedges
Cambridge
CB4 2PH
Tel: 01223 423010
Fax: 01223 425010
www.stage-electrics.co.uk

Cardiff
Stage Electrics
Unit 4B
West Point Ind. Estate
Penarth Road
Cardiff
CF11 8JQ
Tel: 029 2070 1212
Fax: 029 2070 1070
www.stage-electrics.co.uk

Dublin
Stage Lighting Centre
12 Brunswick Place Dublin 2
Eire
Tel: +353 1 6773044
Fax: +353 1 6773724

Edinburgh
Northern Light
39-41 Assembly Street
Leith
Edinburgh
EH6 7RG
Tel: 0131 553 2383
Fax: 0131 553 3296
www.northernlight.co.uk

Exeter
Stage Electrics
Cofton Road
Marsh Barton
Exeter
Devon
EX2 8QW
Tel: 01392 255868
Fax: 01392 410592
www.stage-electrics.co.uk

Halifax
White Light North Ltd
Corporation Street
Sowerby Bridge
West Yorkshires
HX6 2QQ
Tel: 01422 839651
Fax: 01422 839773
www.whitelight.ltd.uk

Jersey
Commercial Electronics
Unit 4
Springside
La Rue De La Monnaie
Trinity
Jersey, JE3 5DG
Tel: 01534 865858
Fax: 01534 863759
www.delta-av.com

London
The ServiceCompany
20 Merton Industrial Park
Jubilee Way
Wimbledon
London SW19 3WL
Tel: 020 8254 4740
Fax: 020 8254 4741
www.serviceco.com

Newcastle
Stage Electrics
Industry Road
Heaton
Newcastle, NE6 5XB
Tel: 0191 265 2500
Fax: 0191 265 8595
www.stage-electrics.co.uk

Rochdale
JT Services
Unit 16
Generation Centre
Bane Street
Rochdale
OL12 6XB
Tel: 01706 711932
Fax: 01706 759829
 

Trolley01

Member
Joined
Jan 21, 2005
Location
Wisbech, UK
I have tried to ring stage-electrics before and they seem really unhelpful.

Not sure about the others, might have to give them a try,
 

Trolley01

Member
Joined
Jan 21, 2005
Location
Wisbech, UK
Have tried Delta AV and Whitelight, both saying that neither can do the upgrade or can advise on how to do the upgrade.

Any other ideas anybody?

I really need this feature to help with a Dance show that I have coming up. It is being run by a couple of 13yr olds that need to be able to see on a screen what is turned on aswell as looking at the board.
 

Trolley01

Member
Joined
Jan 21, 2005
Location
Wisbech, UK
I have now found out how the software is delivered to the desk. Through a pair of pre-programmed chips on the control section of the board.

Now just to find a pair with a newer version.......
 

strandcentury

Member
Joined
Nov 25, 2009
Location
Vancouver, BC
I find the MX desks all the time on eBay... thats a start

Wow, ur firmware must be really old... Did you try performing all the necessary steps in preparing for MXTERM use?