Strand MX Software

Trolley01

Member
If anyone can help me with this problem, I will love them (not literally) forever.

I have a Strand MX 24 (nice and reliable) desk, without the software version that is needed to run MX TERM. Does anyone know where I can either flash the ROM chips in the desk or get new chips to fit so that I can use an external monitor.

I am waiting for a reply back from Strand but they seem to be taking forever....... :(

Thank you everyone! :D
 

SuperCow

Active Member
Have you tried calling Strand's customer service number in the UK. Here are the service representatives:

Belfast
Reay Thompson (Belfast) Ltd
8 Lorne Street
Belfast
Northern Ireland
BT9 7DU
Tel: 028 9066 4411
Fax: 028 9066 4831
www.reaythompson.com

Birmingham
Stage Electrics
Junction 1 Ind. Estate
Dartmouth Road
Smethwick
Birmingham
B66 1AX
Tel: 0121 525 4545
Fax: 0121 525 2413
www.stage-electrics.co.uk

Bristol
Stage Electrics
Third Way
Avonmouth
Bristol
BS11 9YL
Tel: 0117 938 4000
Fax: 0117 916 2828
www.stage-electrics.co.uk

Cambridge
Stage Electrics
Kirkwood Road
Kings Hedges
Cambridge
CB4 2PH
Tel: 01223 423010
Fax: 01223 425010
www.stage-electrics.co.uk

Cardiff
Stage Electrics
Unit 4B
West Point Ind. Estate
Penarth Road
Cardiff
CF11 8JQ
Tel: 029 2070 1212
Fax: 029 2070 1070
www.stage-electrics.co.uk

Dublin
Stage Lighting Centre
12 Brunswick Place Dublin 2
Eire
Tel: +353 1 6773044
Fax: +353 1 6773724

Edinburgh
Northern Light
39-41 Assembly Street
Leith
Edinburgh
EH6 7RG
Tel: 0131 553 2383
Fax: 0131 553 3296
www.northernlight.co.uk

Exeter
Stage Electrics
Cofton Road
Marsh Barton
Exeter
Devon
EX2 8QW
Tel: 01392 255868
Fax: 01392 410592
www.stage-electrics.co.uk

Halifax
White Light North Ltd
Corporation Street
Sowerby Bridge
West Yorkshires
HX6 2QQ
Tel: 01422 839651
Fax: 01422 839773
www.whitelight.ltd.uk

Jersey
Commercial Electronics
Unit 4
Springside
La Rue De La Monnaie
Trinity
Jersey, JE3 5DG
Tel: 01534 865858
Fax: 01534 863759
www.delta-av.com

London
The ServiceCompany
20 Merton Industrial Park
Jubilee Way
Wimbledon
London SW19 3WL
Tel: 020 8254 4740
Fax: 020 8254 4741
www.serviceco.com

Newcastle
Stage Electrics
Industry Road
Heaton
Newcastle, NE6 5XB
Tel: 0191 265 2500
Fax: 0191 265 8595
www.stage-electrics.co.uk

Rochdale
JT Services
Unit 16
Generation Centre
Bane Street
Rochdale
OL12 6XB
Tel: 01706 711932
Fax: 01706 759829
 

Trolley01

Member
I have tried to ring stage-electrics before and they seem really unhelpful.

Not sure about the others, might have to give them a try,
 

Trolley01

Member
Have tried Delta AV and Whitelight, both saying that neither can do the upgrade or can advise on how to do the upgrade.

Any other ideas anybody?

I really need this feature to help with a Dance show that I have coming up. It is being run by a couple of 13yr olds that need to be able to see on a screen what is turned on aswell as looking at the board.
 

Trolley01

Member
I have now found out how the software is delivered to the desk. Through a pair of pre-programmed chips on the control section of the board.

Now just to find a pair with a newer version.......
 
I find the MX desks all the time on eBay... thats a start

Wow, ur firmware must be really old... Did you try performing all the necessary steps in preparing for MXTERM use?
 

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