Control/Dimming Programming an ETC wall switch

Bobby

Member
Hopefully someone were will be able to help me out.

In our auditorium we use an ETC system and on the wall is a switch with five buttons. It looks to be a smartlink. How do I program what each of those buttons do?
If it helps, I also use the Unison Paradigm Portable Touchscreen for the house lights, non-dim, and HID lighting. Would I be able to bring these presets to the wall switch?

Any help would be appreciated.
 
Depending on how the system was setup, you may be able to use the touchscreen to reprogram the wallstation presets. In a typical installation the wallstation buttons will correspond to presets 1 through 4 and Off, meaning that if you record a new state into preset 1-4 on the touchscreen, it will carry that info to the wallstation.

Best way to check that out is to press the #1 button on the wallstation, then look at the touchscreen to see what is active. Whichever one is, is the corresponding preset.

Do you know who installed your system or how long ago it was installed? If you want to make drastic changes to the configuration, a certified technician will have to do that for you.
 
Best way to check that out is to press the #1 button on the wallstation, then look at the touchscreen to see what is active. Whichever one is, is the corresponding preset.

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I will try that, it does makes sense. I don't its presets 1-4 though. On the touch panel they control the house lights at 25% intervals. I will look at the other pages though.
 
A quick phone call to ETC Technical Services 1-800-688-4116 Main, or 1-800-444-8825 Technical Services direct line, will allow them to look up your installation and assist you with programming options.

Anything here will be pure speculation (but often very good speculation).:)
 
The answer is Yes. Unison can do just about anything you want, but you, the end-user, probably does not have programming access. I haven't worked with Paradigm at all, but if it's anything like the legacy Unison, any ETC certified tech should be able to reprogram it for you. It shouldn't take more than a couple minutes for a tech to have it changed over for you. ETC probably even already has your file in their database and they may be able to make the changes and email you the new file.
 
Thanks guys!

ETC probably even already has your file in their database and they may be able to make the changes and email you the new file.

And where would I load the file once they send it to me? It couldn't be out on a floppy disk then into the express 48/96 board could it? I guess it would have to go in the Sensor racks somewhere :stumped:
 
You mention both Smartlink and Paradigm, so you need to find out what the 5 button is running - I.E. is the station just wired to a SmartBar/Pack/Switch ?, or is it part of the Paradigm.

IF ETC has your CURRENT config on file, they can look up your system, configure the 5 button to do what you desire, then e-mail you a config file to transfer to a USB drive for upload to the Paradigm processor. You may want to at first, suck the current config off the processor and send that to them, this way they have the most recent.

In general and if I were the ETC tech support specialist fielding the call (especially if they don't know you and have no track record of calling prior. I'm probably well known to ETC tech support as example and they trade off who wants to talk to me THAT day ! - Brooklyn College comes up on the called ID and they go "Kirk - your turn" !), I'd also be asking an important question such as "Who are you, what's your title at the facility and are you empowered to change the configuration".

In any event, ETC tech support is fabulous and they can help you with this. 800 688-4116
 
Is your touchscreen full color or just a blue-ish black and white?

If it is full color, then it's Paradigm. If it's B&W then it's legacy Unison.

Either way - it's unlikely that you have a SmartLink Station and a Unison or Paradigm Touchscreen. More likely is that you have a 5 button Unison station.

If it's Paradigm - The config would be loaded on a USB or SD memory card to load on to the Architectural processor.

If it's Legacy Unison, then you would have to load the config onto a floppy before it's loaded onto an architectural processor.

Either way - the console has nothing to do with the architectural config and you wouldn't load the arch config file into the console.

If your system was installed in the last year or so, then it could be Paradigm. If it has been around for a while - then it's probably going to be Legacy Unison.

Be aware that if you have the factory change your config for you, and don't provide them with the current config - anything that you may have recorded since the last time they got a copy of the config will be erased.
 
On topic:
As has been said many times, please do give us a call and we can help you figure out what you have in your system and what changes are possible for us to do and what changes would be best made by a technician on site. Additional information that is helpful when you call (but not required for you to call) is when the system was installed, if the name of the venue has changed since the system was installed - what was the original name, and if possible, your ETC job number (usually found on a sticker on the Sensor Racks you mentioned).


Off topic:
... I'm probably well known to ETC tech support as example and they trade off who wants to talk to me THAT day ! - Brooklyn College comes up on the called ID and they go "Kirk - your turn" ...
In any event, ETC tech support is fabulous and they can help you with this. 800 688-4116

Only for you Steve! Actually, unless you are calling me directly, it is a 1 in 10 chance that you will get me through the main line. Once we start on an issue, unless we are unavailable, we do like to keep the same person working with you to reduce the amount of time spent rehashing what has already been done. (Thanks for the shout out!)
 
Yup, looks like its an Legacy Unison touch panel, and then wall station.
and jmabray, sorry I had got the names mixed up. The relay pack for HIDS and non-dims is a SmartSwitch 48 Relay Panel.
 
Yup, looks like its an Legacy Unison touch panel, and then wall station.
and jmabray, sorry I had got the names mixed up. The relay pack for HIDS and non-dims is a SmartSwitch 48 Relay Panel.

Bobby,

OK, so a legacy Unison system.

It's been suggested correctly that you find out if the 5 button has it's buttons mirroring any recordable presets/buttons on the LCD. By this I mean there would be a page on either the portable LCD or any other LCD that has 5 virtual buttons and a round Record button.

This is typically setup so you can generate "Looks" on an LCD and record it to one of those 5 virtual buttons, whose function is now mirrored on the physical 5 button station.

One way to determine if there's a Mirror function is to go to the LCD 5 button page. If there isn't one then chances are this kind of recording or mirror capability was never included (but probably can be). If there is one, activate a virtual button, noting which one is edge-lit and also whatever actual lighting function is activated. Now go to the physical 5 button station and note if a button might have it's green LED lit. Press it to de-activate it, then go back to the LCD and note if that virtual button is no longer edge lit (and if any lights went out).

If there's no similar virtual button page on the LCD, then you will have to have an authorized ETC service tech. look at the configuration to determine the current function(s) of the physical 5 button station. They look at the config. using software called Light Manager. Thus and if doing this via the ETC tech support office, you will need to send them the configuration file. This is done by accessing the Unison processor, accessing the functions to Save to Disk, saving to a 3.5" floppy then reading that file on a 'puter, so that the file can be sent to ETC as an e-mail attachment. Tech Support can talk you though this process.

Note as others have answered, the Express console has nothing to do with the Unison system. The Unison system is controlled by a processor, usually in a separate electronics rack of some kind, with (hopefully) a locking door. The Unison processor can be thought of as a separate lighting control system, specifically designed to deal with functions such as house lighting, work lights, relay systems, etc... Sometimes the Unison processor will be in it's own Unison dimmer rack, but is not physically part of the Sensor dimming system.

Note that it would be helpful to more fully introduce yourself indicating that you are authorized to have these MAJOR changes to the configuration made. I only harp on this, as this website has many high school and college students (and others) reading and there's much room for trouble if someone were to gain access to a system using advise given here, making changes that the proper authorized users of the system might not want made. The concern over this is partly as a result of the fact that we see many similar questions on this site, from students frequently looking for advise, and on none of your posts have you indicated what your title is with the auditorium, and do you indeed have the authority to have such changes made. Note that I apologize in advance for any incorrect assumptions made.
 
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