Chauvet whisper problem

Just received shipment of a Chauvet Whisper. Plugged it in and got absolutely no response. its looking like something was damaged in shipping but I cant see any signs that it was treated badly. Any ideas? The fuse and the cord are two things I want to eliminate before we send it back. I cant figure out how to get the fuse out. Is there something else Im not thinking of? Thanks for the input.
 

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