Ouch...I'd actually take a Hog 1000 over a Hog 2 any day of the week if possible - the Hog 1000 is at least mostly stable and has more faders. And for volunteers the direct access buttons would be easier.
Oh well, good luck with that. If you need help troubleshooting personalities let me know. There are some tricks to getting it to work and getting the library file to even load.