So we ordered a $13K set of curtains and track from "the" major player in the industry. You know, the one that shows up with all the sponsored Google search results. Anyway, they are a system integrator and outsource the hardware. We paid a little extra but we wanted one stop shopping. In the end, it wasn't a good experience and I'd look elsewhere if I have to do another. The curtains themselves are high quality and exactly to measure. But their order quotes and invoices as a system integrator are an absolute mess. Probably good for them but for customers, it's hard to work with and make sense of. It was so bad, our TD missed the fact that an entire section of the curtain design was missing from the order. It's 2018 and it felt like we were dealing with a system created in 1990. Support from the client rep wasn't so hot either and our net install suffered for it. We have a TD and specialist staff that have designed and built stages in our area for 20 years but just so happen to not have done curtains. Installing the track isn't rocket science and we had the renovation general contractor workers on hand for all the rigging. It should have been straight forward. Unfortunately, the only documentation provided is a packing list. I know it dates me but it was like a giant erector set of parts and you had only the packing list to guide you on what goes with what. A joke really and it made me wonder if the industry is trying to protect an ancient brotherhood of installers. Dunno. When I asked about a system diagram, the response was basically "We don't do that." And, there are no high resolution images of assembled track on Google images. It seems very overt and controlling. Their response was "We don't provide diagrams. You have to contact the manufacturer." Back to the messy order to decipher what they sent us. It's ridiculous at this point but I muddled through only to find that in order to access diagrams and drawings, you have to create an account and ask for approval. That took a day and happened too late. The install was done by then. What a joke. So buyer beware.