strand lighting board submaster bump keys

at my school we have a strand lighting board 300 console and our submaster/fader bump keys don't work, does anyone know how to fix them?
its driving me and my teacher INSANE.
thanks
feel free to e-mail me the answer. [email protected]

Strand made up this stupid key, the Bump Mode key or something of that nature, find that key and press it, and it will begin to make sense.

EDIT:

Scratch that, the 500 series have that key, not the 300. Give me a little while to look it up.

EDIT 2:

Here's the solution:

Type [SHIFT+V] and that should deliver you to the 'Bump Mode' screen on the LCD display (Not, however, the monitor) Change the option from 'Keys Latch' to 'Flash'.
 
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