Just to confirm, you have a DP8000 and not a DP2000 correct? DP2000 does not work. If it's a DP2000, you can set it to be an
artnet output
node, but that's about it.
From the
current manual here
https://www.highend.com/pub/support/controllers/documents/html/en/sect-updating_ob_software.htm
30.3 Updating the
DMX Processor Software
Normally, updating the
console software will also update the software of connected
network processors. If necessary, you can update the software manually:
Setup →
Network : open the
Network window.
The
network window will display a list of any connected
DMX Processors who's softwae does not match the
console software version under a heading titled "Upgradeable Nodes".
Right click on the DP you wish to upgrade and select "upgrade
node".
If the
console and
network processor are running different software versions and the above procedure is not fully working or if the
console is not recognizing the
network processor on the
network you can force the
network processor to update its software at the DP:
Turn off the mains
power to the
network processor. Check that the DP is connected to the
console's
network and that the
console's "
Enable DHCP Server" and "
Enable Boot Server" options are enabled in the
network tab of the control panel.
Hold down the all three buttons on the
network processor's front panel and apply
power. The DP's display should now read "Forcing software reload".
The
network processor will download its software from the
console and reboot. The DP's net number and port number settings will be set back to defaults.
30.3.1
DMX Processor 8000 Reset Options
The keys on the front panel of the
DMX Processor 8000 are used for standard menu navigation. However as the
unit boots you can view specific boot information via a scroll bar. Once the
DMX Processor 8000 is fully booted, it displays the standard menu. In addition the following reset options are available:
Hard Reset: to force a
hard reset of the
DMX Processor 8000, hold the middle and bottom buttons for four seconds (use the center and right buttons for older DP8000 units where the front panel buttons are laid out horizontally). Once the reset begins you will see I/O Board Disconnected on the display.
DMX Board Firmware Reload: to reload the
DMX board firmware from the
Processor's front panel, hold down any single
button the DP8000 front panel as the
unit is powered on. Once the process begins you will see the DP8000 Bootloader message on the display. After about one minute the firmware will be reloaded.
CPU Board Firmware Reload and
Restore to Defaults: to reload the CPU board firmware hold down all three buttons on the front of the DP8000 as the
unit is powered on. The
DMX Processor 8000 will then reload its firmware from the
network. Once the process begins you will see the Forcing Software Reload message on the display.