Brentgi
Active Member
Good afternoon everyone!
I have a small issue that I am facing and am hoping that I can get some more definitive insight on the problem that I'm having.
I've got a handful of Chroma-Q inspire fixtures that are used as house lighting. Overall, I love the fixtures and have been very pleased with them.
However, in the year and a half that they've been installed, I've had two fixtures go dead on me. The first on was under warranty and was repaired at no cost by the manufacturer. The second one, however, is outside of the warranty period and we have to pay for repairs to the fixture. If this continues to happen at this pace, the cost of repairs will negate one of the reasons why we went to LED fixtures in the first place.
I thought the first failure was a fluke and was glad that it was still under warranty. The second failure, however, has me asking a few more question. I will explain below and I'll appreciate any feedback that you might have for me.
Both fixtures failed during either power-off or power-on. It's hard to tell. The first fixture went bad during a crazy storm last year and power to the building was interrupted. When power was restored, the fixture was dead. The second fixture died during a circuit reset (we have work lights that are connected to breakers in the same panel, and it seems that someone might have switched off the breaker for house lights when they switched off the work lights). When power was restored to the house lights, the 2nd fixture was dead.
My first thought was inrush... But after doing some research and reading pages and pages of forum posts, I think that this is less likely the culprit (inrush will just trip the breaker, right?).
My second thought was surge... What's the likely hood of experiencing power surge during a circuit reset? Would this cause a random fixture to die?
Here's how they are powered:
-3 fixtures each on a 20amp circuit breaker.
-No surge suppression or any dry contacts between the breaker and the fixture
Any practical suggestions on how to prevent this is the future?
Thanks!
Brent
EDIT
Todays Lesson: Never jump to conclusions without getting on the lift for yourself to check things out. I had reset the circuit TWICE and the fixture still did not come on. When I got to the fixture, I simply unplugged it and plugged it back in. AND NOW IT WORKS! WHY?????? Total head-scratcher here...
I have a small issue that I am facing and am hoping that I can get some more definitive insight on the problem that I'm having.
I've got a handful of Chroma-Q inspire fixtures that are used as house lighting. Overall, I love the fixtures and have been very pleased with them.
However, in the year and a half that they've been installed, I've had two fixtures go dead on me. The first on was under warranty and was repaired at no cost by the manufacturer. The second one, however, is outside of the warranty period and we have to pay for repairs to the fixture. If this continues to happen at this pace, the cost of repairs will negate one of the reasons why we went to LED fixtures in the first place.
I thought the first failure was a fluke and was glad that it was still under warranty. The second failure, however, has me asking a few more question. I will explain below and I'll appreciate any feedback that you might have for me.
Both fixtures failed during either power-off or power-on. It's hard to tell. The first fixture went bad during a crazy storm last year and power to the building was interrupted. When power was restored, the fixture was dead. The second fixture died during a circuit reset (we have work lights that are connected to breakers in the same panel, and it seems that someone might have switched off the breaker for house lights when they switched off the work lights). When power was restored to the house lights, the 2nd fixture was dead.
My first thought was inrush... But after doing some research and reading pages and pages of forum posts, I think that this is less likely the culprit (inrush will just trip the breaker, right?).
My second thought was surge... What's the likely hood of experiencing power surge during a circuit reset? Would this cause a random fixture to die?
Here's how they are powered:
-3 fixtures each on a 20amp circuit breaker.
-No surge suppression or any dry contacts between the breaker and the fixture
Any practical suggestions on how to prevent this is the future?
Thanks!
Brent
EDIT
Todays Lesson: Never jump to conclusions without getting on the lift for yourself to check things out. I had reset the circuit TWICE and the fixture still did not come on. When I got to the fixture, I simply unplugged it and plugged it back in. AND NOW IT WORKS! WHY?????? Total head-scratcher here...
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