RaymondTheater
New Member
Is Teatronix still in business? Need Manual for Genesis 1224 dimmer pack. No reply on their website, phone.
Control/Dimming Is Teatronix still in business?
- Thread starterRaymondTheater
- Start date
This manual? (retrieved from an old CB thread of all places)
https://www.teatronics.com/MANUAL/gen.pdf
https://www.teatronics.com/MANUAL/gen.pdf
RaymondTheater
New Member
Yes! Thank you so much. I sort of inherited a "volunteer light guy" post at our local theater, and I have been scrambling to find manuals. I date back to the days when dimmers had locomotive-throttle handles and spit sparks.
I just had a look at their website. Tiny pictures, a blank contact page, and not a phone number to be found. How do they stay in business like that?
At some point it becomes more a hobby-into-retirement than a business.
I know several guys that aren't comfortable going cold into retirement but keep their businesses alive on a low-flame -- not necessarily because it pays the bills anymore, but because it's a thing they do to pass the time and out of passion.
Let's face it, Teatronics isn't trying to compete with ETC/Varilite/etc. They're probably repairing existing units and then have a small-but-steady stream of sales through dealers to clients like schools that just want direct replacements for what they already have or want really low-cost solutions. At some point the website exists more for proof-of-life than anything else -- and some of these folks just get a steady stream of emails from industry partners that they don't pay much attention to whether their site is still online. Some also just forget the website is online and keep paying the hosting fees or have it locally hosted and don't really think to shut it down.
At my last company, we were actively growing but it took us like to 3 months to realize corners of our WordPress site got hacked and were filled with project descriptions that were ads for Cialis -- but maybe a single-digit number of people ever spotted that. The smaller the company, the less people actually look at the websites -- both clients and business owners. Many of those smaller businesses also get repeat work from the same clients and their website just isn't much of a bottleneck in maintaining that business. If TT had a flashy new site -- it's kind of hard to imagine they would be selling much more of their actual product catalog -- it's also unclear to me if they even really do much in the way of new product sales or if they primarily do repairs.
