Monday: Picked up x2 JBL VRX918SP's and x4 JBL VRX932LAP's
Tuesday: Tore open boxes for VRX loudspeakers and rang out the system. Things sounded good, all speakers worked, and all power pass-through cables and power input cables working fine.
Wednesday Thru 7pm Friday: Loudspeakers sat in storage.
7pm Friday: Set up system to experiment with position speakers. Both 932LAP stacks worked fine. The 918SP subs were paired together and one wouldn't turn on. The one that wasn't working was still passing audio and power through to the next sub, but wouldn't power on itself (which indicates the power and audio sources were good).
9pm Friday: Gave up troubleshooting sub awhile ago and went on to try to use lone working sub on its own when lone working sub turned out to not be working. Both subs went belly up. The Power indicator LED's wouldn't turn out, but I know I still had power on that extension cable because I happened to have the our LS9 also on that wall outlet.
10pm Friday: Triple-checked voltage switches set to 115v. Triple-checked all power input cables (provided by JBL) were correctly wired. Triple-checked all power pass-through cables were correctly wired (materials provided by JBL but some wiring labor required of end-user). Check that the push-to-reset buttons had not been tripped.
Scanned JBL's website for information and couldn't find so much as a tech support phone number.
Now I have two effectively DOA VRX subs. Monday morning the vendor will be getting a flustered call from us that I imagine will be passed onto JBL and then for all I know onto Crown. In the meanwhile, I want to learn as much about this problem as is possible before we have to worry about driving these things across creation or freight shipping them. Anyone have any ideas?
Tuesday: Tore open boxes for VRX loudspeakers and rang out the system. Things sounded good, all speakers worked, and all power pass-through cables and power input cables working fine.
Wednesday Thru 7pm Friday: Loudspeakers sat in storage.
7pm Friday: Set up system to experiment with position speakers. Both 932LAP stacks worked fine. The 918SP subs were paired together and one wouldn't turn on. The one that wasn't working was still passing audio and power through to the next sub, but wouldn't power on itself (which indicates the power and audio sources were good).
9pm Friday: Gave up troubleshooting sub awhile ago and went on to try to use lone working sub on its own when lone working sub turned out to not be working. Both subs went belly up. The Power indicator LED's wouldn't turn out, but I know I still had power on that extension cable because I happened to have the our LS9 also on that wall outlet.
10pm Friday: Triple-checked voltage switches set to 115v. Triple-checked all power input cables (provided by JBL) were correctly wired. Triple-checked all power pass-through cables were correctly wired (materials provided by JBL but some wiring labor required of end-user). Check that the push-to-reset buttons had not been tripped.
Scanned JBL's website for information and couldn't find so much as a tech support phone number.
Now I have two effectively DOA VRX subs. Monday morning the vendor will be getting a flustered call from us that I imagine will be passed onto JBL and then for all I know onto Crown. In the meanwhile, I want to learn as much about this problem as is possible before we have to worry about driving these things across creation or freight shipping them. Anyone have any ideas?