Okay. So i've been using a brand new Ion board connected through show babes rigged on a motorized truss systems in a corporate environment. I'm hooked up to 26 new ETC Source 4 LED Ellipsoids. We use this rig which is permanently hung. Usually once or twice a week. Last week the show got started and the rig seemed to randomly dip to zero without anyone touching the board. Nothing on the monitors indicated that the board was being manipulated in any way. It was a static cue that is looped to itself and it's a simple fade to only the backlights. Cue is run in the normal way in a cue stack. We have one fader wing wing attached. The fader wing was not active but had some things stored in it.
I did not notice the backlights and side lights dip to black the first time. The second time it happened it did the whole rig first the backlight truss then the front light truss. This randomly happened for the hour the show ran and as you can imagine everyone was screaming about the lights changing during the important corporate event. After the show was over and everyone calmed down I rebooted the board and could not get the random dip to black to re-occur.
When the dipping to black happen we did not see any flicker or power issues with the show baby wireless DMX. The LED's stayed steady and no power was loss.
Questions: Will a backup solution from ETC RPU prevent this from happening?
Should I tell the LED Source 4's to hold the last dmx value and stay on in the menus on the fixture to prevent this?
Does this mean our board is bad or failing?
Could it be a DMX termination thing? And how does that work with the show baby's? The funny thing is that this is the first time any weirdness has happened since this rig was installed.
Ideas to suggest a fix? Love to figure it out this week.
Thanks
Bill D.
I did not notice the backlights and side lights dip to black the first time. The second time it happened it did the whole rig first the backlight truss then the front light truss. This randomly happened for the hour the show ran and as you can imagine everyone was screaming about the lights changing during the important corporate event. After the show was over and everyone calmed down I rebooted the board and could not get the random dip to black to re-occur.
When the dipping to black happen we did not see any flicker or power issues with the show baby wireless DMX. The LED's stayed steady and no power was loss.
Questions: Will a backup solution from ETC RPU prevent this from happening?
Should I tell the LED Source 4's to hold the last dmx value and stay on in the menus on the fixture to prevent this?
Does this mean our board is bad or failing?
Could it be a DMX termination thing? And how does that work with the show baby's? The funny thing is that this is the first time any weirdness has happened since this rig was installed.
Ideas to suggest a fix? Love to figure it out this week.
Thanks
Bill D.