I also think that there is (still) some confusion between hard patching and soft patching, but I am not going to go into it because I think Sony already did a fairly good job of explaining the differences. All I would like to add is that an additional benefit, (although not the original reason for using a soft patch) is that one can, theoretically, assign channels to all of your units on the plot, and using a visualizer or not, using a desk or an OLE, write some or all of your cues for a show before/without ever knowing where a unit is going to be plugged in. One could come into a space with a show entirely written (as is the case with most tours) and simply soft patch the correct instruments/dimmers to the correct channels and you are good to go.
-Tim
-Tim