I was never a master of the R20’s but I do know a Master and will get with him to get you some clarification. As far as the factory reset goes, this goes back to the different component,
etc. On the old AVO Boris Motherboards, there is a ‘Wipeall’
jumper which cleared the
console, restored defaults and blew the cobwebs out so to speak. Not sure if the knockoff
desk you have has this sort of thing. I did look at the
manual for the
desk you have but did not see anything regarding that. In the past, my Master R20 guru would usually try to find an existing
fixture similar in
channel count and parameters to create a needed
profile for a new light as the R20 editor personality editor was frankly horrible to deal with. This way the meat was there and all you would have to do was change the name and move a few things around. This kept the functionality of the file intact. You could verify the
console functionality and determine if your issues lie with the
desk or the file by loading in any AVO R20 for a major manufacturer
fixture that has been around for a while. Patch and program a playback and either by using a
DMX tester or by monitoring the levels somewhere on the
desk, you should be able to see how that
fixture is reacting. Another thing- any
HTP channels will act in the way you have explained, so perhaps that is the issue. What fixtures are you having the issue with? Cheers...