First off, it can never hurt to
call ETC support. Also, you should feel free to
call your trainer directly (they should have left you a card). Both of those options are perfectly valid an will get you a response very quickly. Calling the trainer is also very useful as he will be familiar with an special considerations in your setup.
That being said, assuming you have a straight-forward standard setup, here is what you would want to do:
• Connect the WAN port of the
router to the
ETCNet network. This could be just connecting right to the
console if you have no other
network gear or into your main distribution
switch.
• Go into the
router settings (best to do this on a computer that is hardwired to the
router) and make sure that it is set to get it's IP
address via DHCP ("Get Dynamically")
• You should be able to use the
router as a DHCP server for connected client devices.
• I don't remember if you have to change any of the DHCP settings though (I don't have my
system set up this way)
• That should take care of it. Then when you enter the
console's IP
address in the
iRFR software it should get you there.
Now, frankly, I don't like the way
ETC has you set up the networking, because it doesn't make tons of sense from a networking standpoint. There is a more advanced way to get up and running that I could walk you though, but you need a little
bit more knowledge of networking and I would rather not post it publicly so that people dont go changin their setups without understanding what they are doing.