Difficulty with scrollers

Discussion in 'Lighting and Electrics' started by Fritz G, Oct 26, 2017.

  1. Fritz G

    Fritz G New Member

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    Hi,
    I’m using an ETC Element and Apollo Smart Color 7.25 scrollers. I created a new show file, and somehow messed up the patches for all of our scrollers. Our system contains numerous show plots, and the color palettes in all of them have been deleted. I made new color palettes based on record of what we had previously and patched them to our scrollers, but the scrollers are utterly unresponsive. The dimmers work, but when I select different colors using ML Control, nothing happens. Also, the scrollers normally take a few moments to scroll through all their gels when I turn on the lightboard, and they’ve stopped doing that.

    Any idea of what I’m doing wrong is immensely appreciated.
     
  2. JJBerman

    JJBerman Active Member

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    It sounds like the scroller power supply is not getting power. Make sure you have plugged the power supply into wall power or it is being powered through a relay.

    The Eos software never deletes any showfiles, unless you go into settings and File Manager.
    Try opening an old show again but instead of just double clicking on the first one, click the triangle on the left and a list will populate with every save you performed of that show file.
    Also unless you expressly wrote Delete <palette> Enter on the command line, you may just need to fix your screen layout and everything will show up again.
     
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  3. danTt

    danTt Well-Known Member

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    Based on the "when I power up board the scrollers used to home and now don't" I'm guessing that an address was parked on to power the scroller power supply in the old show file. You'll need to track down what that address was and restore it to park.
     
  4. GreyWyvern

    GreyWyvern Apollo Staff

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    Last edited: Oct 27, 2017
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  5. RonHebbard

    RonHebbard Well-Known Member Premium Member

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  6. GreyWyvern

    GreyWyvern Apollo Staff

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  7. GreyWyvern

    GreyWyvern Apollo Staff

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  8. Amiers

    Amiers Renting to Corporate One Fixture at a Time.

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    Not enough T's and I's make it more better...
     
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  9. RonHebbard

    RonHebbard Well-Known Member Premium Member

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  10. RonHebbard

    RonHebbard Well-Known Member Premium Member

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