behringer x32

Source? Evidence?

I cant remember where I first heard about it but ive heard from several people that the build quality of Midas consoles has been going down and failure rates are going up. Could be wrong, could have just been a bad batch. I dont mind being proved wrong if I am worng, its just what ive heard.
 
and buy out good company's like Midas and lower the quality of their products. Im glad their finally trying to clean up their act, and I appreciate what joe is doing, but it's going to take more than one new product and some guy answering questions about it in a forum to restore my faith in behringer.

Really? Can you actually cite any examples of this? I have not heard a peep out of anyone with any gear that Klark or Midas has been making since the Music Group takeover. A DN360 today is the same as a DN360 from 15 years ago. I have also not heard anyone complaining (more than usual...) on the quality of a new Venice. Granted, since the merging, they killed off the Heritage line and the XL250 in favor of digital. That is a bit loss, but at the same time it is looking towards the future instead of the past. With that move, they put the nail in the coffin of analog.... which someone was going to do eventually.

I have heard some small growing pains with the new Midas digital consoles. They are still pretty young though because Midas was so late to the game. The X32 is Behringers attempt to put a very affordable Digital console in the hands people that would normally buy a 32 channel Mackie and outboard gear... all for the same price you can get a console that before would cost a good amount more. If they manage to get any of the mid range pro market... great.

If this thing actually fit my needs I would not be able to fill a rider with it. I do believe I will see it though for bands that carry their own ears rig. Sure beats the hell out of one of those little crest consoles.
 
Hi
First off, let me apologize for any past service issues you might have had with our products.
I can say that we are working very hard to have better customer satisfaction.

As this forum thread is about the X32, most of my comments have to do with this product to keep it on point.

I have to say I disagree with your assessment. Many major top artists are inquiring about using X32 consoles, especially those who are carrying their own monitor rigs.

With the acquisition of Midas and Klark Teknik, we have invested over 20 million dollars in our manufacturing and testing procedures. This has benefited all of our companies including BEHRINGER and products such as the X32.


The positive response to the X32 has been undeniable:
SOS August 2012 article:
"The X32 should win the ‘Best Product of 2012’ award with considerable ease!"
Product Review - Behringer X32

We were just nominated for a Mix Magazine Tech Award the highest honor for our industry.

If you check some of the other boards such as Sound Forums, you will find we are really going out of our way to make sure customers are very satisfied with their X32 purchase.
X32 discussion - Page 107

I recently spoke to Patrick Ferdig our VP of Care, (service), and he had a few comments about improvements we have made in regards to service.

From Patrick Ferdig VP Care
We must admit that our customer service left something to be desired in recent years.

As our business doubled year over year, we failed to take proper care of our customers and struggled to build the support infrastructure. We relied on external service centers and third party spare parts providers that clearly didn’t work.

We’ve learned our lesson and have since made significant investments in our Customer Care Operation.
We have recently purchased a state-of-the-art facility in Las Vegas that houses our US response team, repair depot and parts fulfillment.

We also repurposed our Midas manufacturing facility in Kidderminster, UK to serve as our European Care Center.
Overall, our Care Division now employs over 125 employees on four continents providing support in 7 languages and we’re investing more.

While we haven't achieved the desired Customer Care level yet, it is our Company goal is to provide the very best customer experience in the industry. * Give us a call and see for yourself.

Regarding the quality concerns, last year alone we made a US$ 20 million investment in our state-of-the-art manufacturing facility and quality. As a direct result, we have now reached a quality level that allows us to confidently offer a 3-Year Warranty Program since the beginning of this year.
(end of Patrick Ferdig comment)

Once again, I am truly sorry if you had any bad experiences in the past. We hope that you will give us another chance with our products.

Best
Joe Sanborn
Manager, Channel Marketing
MUSIC Group
BEHRINGER

First off, slick way to avoid the fact that yet another consumer has pointed out Behringer's blatant patent rip-off practice in speaking about the microphones mentioned and turning it into another sales-pitch. Bravo! I'm sure your bosses would be proud. But, if we want to talk consoles and the running habbit of infringing upon intelectual property, we could talk about The Behringer 1204 Pro... OOPS!!! I mean the Mackie 1202 pro. You couldn't even avoid the copy of the name much less the pound for pound copy of their layout, pattern and even the poor attempt to model the sound of their mic preamps.

But, there is a bigger issue that you convienently don't mention in your sales-pitch: You say "Many Big Names" use Behringer. Why not TELL us who? I'd like to know the top-tier artists trust their shows to copyright-infringing, mass market Chinese-manufactured consoles when nearly EVERY tech rider in the industry specifically states NO BEHRINGER. The empty promises and flashy sales pitch may work for undecuated "worship leaders" of church bands, but people around here make their car payments on art. They also probably have been victims of being ripped off by someone infringing on their intelectual property. So, why would we as an industry trust our careers to a company that is known WORLD WIDE for making gear that can't be trusted as far as you can throw it (which about the only useful thing you can do with many Behringer desks).

The long and the short of it: I know your job is to blow smoke in our eyes and insist that Behringer has turned over a new leaf much like a Meth dealer will sell themselves to try to land a McJob. But, the reputation of your company has already been set. And, I'm sure if one actually takes the time, the X32 is probably a copy of another console already in the patent office that we just haven't noticed yet. Behringer had *yet* to prove that they can make a professional device that isn't either a direct rip off, or a faulty, flimsy piece of Chinese clone product. That's not to say there aren't good products made in China by well regulated companies. Tascam, Mackie, BMW, Ford and Apple have proven that Chinese made goods don't have to be bad. But, they also OWN those factories. They don't enter into "vague" partnerships. They don't make empty statements how they spent x amount of dollars on some unnamed, undocumented factory in a town with a Chinese sounding name. And, they don't make wild unsubstantiated claims that their equipment that is cited time and time again by hundreds if not thousands of acts to NOT be present on their gigs is being used by "top name" artists, while not even naming ONE of those supposed "artists.

There is a fine line of a manufacturer helping the community, and a salesman trying to get us to buy the same scam over and over. The market (i.e. the entertainment industry) already knows your game, and while there are countless numbers of amateurs, beginning production techs and churches... they will learn that your company will burn them soon enough.
 
Hi Guys,

All I can say is look forward. The Year is 2012. Seems like both BEHRINGER and Midas are having very good years. Mix Magazine Tech Awards, (the highest honor in audio manufacturing), has nominated both the BEHRINGER X32 and the Midas Pro2 for Tech Awards.
The 28th TEC Awards Nominees for Technical Achievement

SMALL FORMAT CONSOLE TECHNOLOGY
Behringer X32
Line 6 StageScape M20d
Mackie DL1608
Maselec MTC-1 Mastering Transfer Console
PreSonus StudioLive 16.0.2
Rupert Neve Designs 5059 Satellite Mixer

SOUND REINFORCEMENT CONSOLE TECHNOLOGY
Allen & Heath GLD
Avid VENUE SC48 Remote
DiGiCo SD5
Midas PRO2/PRO2C
Soundcraft Si Compact V2
Yamaha CL5

The X32 and the Pro2 are amazing products. Just for the record, the Midas Pro2 sold more units in one month, than all other Midas consoles ever sold... in the history of Midas. I think a few people like them...

Tech Award Process:
Nominees are selected in 27 categories of Technical Achievement and Creative Achievement. Eligible nominees are those projects or products that, in the opinion of the Nominating Panel, represent superior accomplishment in their respective fields. This year, these products or works must have been completed, released or performed during the period beginning July 1, 2010 and ending August 31, 2011.

I am here to help and answer questions. I thought this forum was to find out more about the X32?

If any of you guys want a demo let me know, I'm in Los Angeles and we have Product Specialists in most major markets.

Best
Joe Sanborn
Manager, Channel Marketing
MUSIC Group
BEHRINGER
 
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Hi Guys,

All I can say is look forward. The Year is 2012. Seems like both BEHRINGER and Midas are having very good years. Mix Magazine Tech Awards, (the highest honor in audio manufacturing), has nominated both the BEHRINGER X32 and the Midas Pro2 for Tech Awards.
The 28th TEC Awards Nominees for Technical Achievement

SMALL FORMAT CONSOLE TECHNOLOGY
Behringer X32
Line 6 StageScape M20d
Mackie DL1608
Maselec MTC-1 Mastering Transfer Console
PreSonus StudioLive 16.0.2
Rupert Neve Designs 5059 Satellite Mixer

SOUND REINFORCEMENT CONSOLE TECHNOLOGY
Allen & Heath GLD
Avid VENUE SC48 Remote
DiGiCo SD5
Midas PRO2/PRO2C
Soundcraft Si Compact V2
Yamaha CL5

The X32 and the Pro2 are amazing products. Just for the record, the Midas Pro2 sold more units in one month, than all other Midas consoles ever sold... in the history of Midas. I think a few people like them...

Tech Award Process:
Nominees are selected in 27 categories of Technical Achievement and Creative Achievement. Eligible nominees are those projects or products that, in the opinion of the Nominating Panel, represent superior accomplishment in their respective fields. This year, these products or works must have been completed, released or performed during the period beginning July 1, 2010 and ending August 31, 2011.

I am here to help and answer questions. I thought this forum was to find out more about the X32?

If any of you guys want a demo let me know, I'm in Los Angeles and we have Product Specialists in most major markets.

Best
Joe Sanborn
Manager, Channel Marketing
MUSIC Group
BEHRINGER

Your ability to avoid the facts and pretty much spam this board with your company's advertising is impressive to say the least. Not ONE POINT has been even acknowledged by yourself about Bheringer's shady business practices, your unsubstantiated claims that "industry leaders" use your products while countless real-world tech riders insist that not one of your products are to be used on their gigs, and you still won't even give the name of ONE "Big name act" that will admit to using a Behringer. You can claim all the hollow awards you want, but the truth is that no one in the real world will touch your consoles because in the end, it will either be a rip off of someone else's hard work, or it will fail within a few months. It's the real world results, and frankly they're out on the entire internet to see. Just type Behringer Review into a Google search and the results aren't so flattering for your company. Or, is everyone on the internet lying?

You claim all of these "industry awards". Why don't you also show the claims of copyright infringement Behringer's been hit with? Then again, if you did, that would take up a BUNCH more pages on this site than is worth reading.

Consumers appreciate clarity from a manufacturer. So far, the only thing you do is spew forth advertisting and useless sales jargon. A company who is TRULY hoenst about revamping their image will admit when they do wrong. You act like the examples of your company's intelectual property theift don't exist, and that pretty much shows that you would just rather get people to buy your consoles ASAP so you can delete the account on this board when reports of the X32 start failing come out. That seems to be Behringer's business model from other sites I've frequented. Either that or they go through sales reps faster than I can keep track on message boards that cater to our industry, which also doesn't speak well for your employer.

Proof. Provide proof or go back to conning churches into buying sub-standard powered mixing consoles.
 
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Wow, you guys are really coming down hard on Behringer. I certainly agree that in the past their products have been obvious clones, failure rates out of the box have been extremely high, and they have in general had a reputation for producing cheap MI gear. But I really do believe that they are aware and trying to change that popular opinion. It certainly won't happen with closed minded attitudes like I'm seeing here. Having used the X32 I can honestly say that it is an amazing console that should cost $4000-5000 instead of under $3000. Sure it's not going to replace the XL8's, Venues, D5 Lives and PM5D's on riders, but that's not what it's for. And as far as bands inquiring about using it as an IEM console.... If I was still actively working with the internationally touring, 2000 cap, 3 year Warped Tour main stage band that I used to tour with, then I would most certainly have one in their IEM rig and one for me at FOH. Then I'd happily run a CAT5 cable every night and share preamps and make nice sounds come out of PA systems around the world. So please don't be in such disbelief that touring bands aren't considering it. Is Coldplay taking one on the road? Probably not. But they have the budget to have whatever they want and then some. Again, Behringer is not competing with the big boys, but the medium sized players had better watch out.

Oh yeah, as far as failure rates go... I have a Soundcraft SI Compact that has gone down several times while I have not ever had a problem with an X32. Nor have I heard of any issues from the 3 companies I know that own 4 between them. The Soundcraft shut down three times the other day during soundcheck. Voltage was 114V, a little low but shouldn't be enough to cause it to fail. One of the first shows I used it on it locked up during the show and I couldn't change layers, select channels, or access mix buses. Another console had power supply issues (they're aware of the manufacturing defect and have issued a recall) witch caused it to lock up completely 5 minutes before show time once. A MixWiz saved the day. I've had M7CL's freeze due to firmware glitches. On Yamaha digitals it is possible to send the effects to themselves. Instead of causing massive feedback the console freezes and requires a reboot. All of this and never a single problem with any of the Behringers.

So before you start nay-saying maybe you should open your mind and your ears for a little bit and try the product you are so adamantly against. I didn't like sushi until I tried it...
 
Oh, I have had the misfortune to try Behringer products. Why do you think they have such a bad rep? EVERYONE is in on some conspiracy to undermine them? No. It's because they are about as reliable as a Daewoo but not as original. Even their sales rep won't give one straight answer or answer for their company. They are low grade manufacturers who blatantly rip off other designs. I would think that working in an industry where intelectual property is paramount to protect, buying from a company who has constantly ripped off other designs would sit poorly with you. And, it's not the failures that are a problem (although it is to me), it's the fact that they fail at a ridiculously high rate. Just think: Why do GC, Musician's Friend and Amazon have SOOOO many of "Factory Refurbished" Behringer products? Because they keep failing and they simply patch them and shove them back on the market! The more "factory refurb" units a company has, the less I want to use them. To see that truth, just do a quick search online.

See: Facts. Kind of a novel concept. Sort of like providing proof of what "big name" acts use Behringer products, huh mr. sales rep?

But hey, if you want to buy this load from a company that often makes huge claims but never backs up their products or their talk with facts, it's your money. Just remember: That Behringer stuff will need to be removed if any pro company wants to perform in your house. Behringer gear loses gigs.
 
Oh, I have had the misfortune to try Behringer products.

I haven't even read the rest of your post, but I already feel like it's going to be more drivel. Since you're already not even responding to what I've said. I didn't suggest you try "Behringer products." Let me make this very clear: You should try the Behringer X32 before you get so up in arms against it.
 
I am not arguing that Behringer products haven't been blatant copies or have had high failure rates. I'm simply saying that they seem like they're aware and are working hard to change that perception. I don't think you'll ever see an X32 on a rider, but, again, that's not what it's marketed to. Based on actual product (the X32 that we're talking about) experience I can say that it has been quality gear all around. Good sound, reliable, and at a ridiculous price point. None of your points have anything to do with the product that this thread is titled after. You are simply giving narrow minded arguments because you don't like this company. You're entitled to your own uneducated opinion. I doubt you're in the market for a small format digital console anyway, so why are you so worried about it?
 
And, for those who may not know of Behringer's history of ripping off intellectual property and designs, a quick run down of some of their more famous ideas they have stolen:

-First off, the weakest move of all: Ripping off Apple's website design for their OWN Behringer online design
Behringer’s Latest Rip-Off Job: Apple.com

-The Electro-Harmonix EMM... vs. the Behringer VM-1

-Behringer DJX700 mixer? Look at the Pioneer DJM600. And, they screwed that one up too.

-Behringer FCB1010 effects pedals look familiar? That's because they were lifted EXACTLY from the Roland FC300

-Those Behringer C2's mentioned before that were a blatant rip-off? THIS was the mic I was remembering: The Neumann KM184, just with a lousy low-pass OR -10dB pad (you can't choose both, only one or the other... they even screwed up the copy!). Although, nice try mr. sales rep trying to make me think otherwise in order to try to make me look the fool. Real classy.

-Behringer's FCA1616? Lifed directly from RME's "Fireface" series.

-Behringer's RV600 reverb? Blatant rip off of the Verbzilla. The Big "B's" RV400 lifted right from the RV-3

-Behringer's RV20 near field monitors? I would think Roland, the company that made them first, would have something to say about that (Roland is like Macke: A particular victim to Behringer's stealing ways)

-Behringer XENYX= Mackie ONYX but with cheaper PCB's and more plastic.

I can go ON and ON and ON.... care to answer these issues Mr. Sales Rep? Why should we believe Behringer has our interest at heart when your employer has blatantly ripped off other companies and pawned the 2nd rate gear on us, the consumer, for so long?

I'm still waiting for that list of "big names" who use your gear.

-
 
Why should I pay them more money when they have CONSISTENTLY provided poor grade amateur stuff that have been ripped off from others? Why do *I* have to shell out cash so they can prove themselves worthy? They should be paying ME to use their gear at this point because they have no reputation worth my while. I sure won't pay them another cent until they can prove they're not thieves and the average low grade China clone importer that they are known to be. As for "uneducated": The lawsuits leveed against them are pretty clear. The blatant copying is pretty clear. The mountains of "refurbished" Behringer junk that can be had for cheap are easy to find. If anything you'd have to say that those who do *not* know of Behringer's willingless to infringe upon anyone's copyright are pretty unedcuated.

And, to the comment that the X32 isn't made to be used in "professional" venues: Then why am I going to bother with it? Such a statement alone proves that it's not good enough to be considered useful if I cannot use it in a professional venue. Just more consumer-grade-at-best junk. What gets me is how a company like this is tolerated on many discussion boards who try to educate those getting into the industry on how to do it right and how not to get ripped off. Behringer is a perfect example of what *not* to do in the entertainment industry.

Behringer: Same sthick, but now *digital*. Nothing to see here, move along.
 
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Once again. It is 2012.
Read the second sentence in regards to the Tech Awards.

Tech Award Process: "Nominees are selected in 27 categories of Technical Achievement and Creative Achievement. Eligible nominees are those projects or products that, in the opinion of the Nominating Panel, represent superior accomplishment in their respective fields. "

Either way, I'm not hear to argue.
This is an X32 Forum. Any X32 owners feel free to contact me any time if I can help you out with your console.

All the Best,
Joe Sanborn
Manager, Channel Marketing
MUSIC Group
BEHRINGER
 
neotrotsky said:
... because they have no reputation worth my while.

And you have no reputation worth any of our while. Who are you and why does your opinion on this piece of gear that you've never owned matter?

neotrotsky said:
And, to the comment that the X32 isn't made to be used in "professional" venues

Who said they're not to be used in "professional" venues. Hopefully you're not referring to anything I said. Otherwise, I think you're yet again missing the point.
 
The point is why buy equipment that is admitted to be sub-par? You can buy "professional" grade equipment from other manufactures and still not pay a whole bunch of cash. A&H and Mackie have done this for years. They enable a bunch of venues and those just starting out to have a quality kit for not alot of cash, and you know it will work.

I have just pointed out what everyone else who has been burned by Behringer already knows. Or, do only particular opinions matter around here? He wants to sell stuff... so it's pretty clear what his agenda is. Helping those members of this board I'm pretty sure is pretty low in comparison to his agenda of making money.

And, he has YET to provide us with one "big name" who desires to have Behringer consoles used on their gigs. I'm just asking for *one* bit of factual information that isn't from a glossy brochure that can be quantified in the real world, and not just from a few dozen people at some trade show where the "winners" could very well be paid for by some sponsorship fee or something.

Just *one* band. One touring company. Heck, ONE singer. That's all.

If facts this simple are difficult to get out of their sales rep, how are they going to be about their warranties? I'm just trying to get people to actually use their brains instead of believing a sales pitch
 
neotrotsky said:
The point is why buy equipment that is admitted to be sub-par? You can buy "professional" grade equipment from other manufactures and still not pay a whole bunch of cash. A&H and Mackie have done this for years. They enable a bunch of venues and those just starting out to have a quality kit for not alot of cash, and you know it will work.

There is nothing at even twice the price of the X32 that can come close to offering the same feature set and quality as this console does. I have an SI Compact that's slightly less functional than the X32 at double the price. I don't plan on getting rid of it, but I do plan on buying at least one X32 (as soon as the S16 is released). It's going to kill the LS9. It will not affect the $15,000+ consoles because that's a difference class catered to a different group of people. Neither one is less "professional grade" just because they have different features.

neotrotsky said:
I have just pointed out what everyone else who has been burned by Behringer already knows. Or, do only particular opinions matter around here? He wants to sell stuff... so it's pretty clear what his agenda is. Helping those members of this board I'm pretty sure is pretty low in comparison to his agenda of making money.

His sign off clearly states that he is the marketing manager at Behringer. There's no hidden agenda. There have been several Behringer employees, including Uli himself, joining and participating in discussions on the X32 is many forums. I'm sure it's something that they discussed as part of the product rollout and this is part of their job now. They're trying to sell products, but they're also trying to gain a presence in this market while attempting to change people's perspective on the Behringer name. Some people, such as yourself, will just simply not be willing to give them another chance.

neotrotsky said:
And, he has YET to provide us with one "big name" who desires to have Behringer consoles used on their gigs. I'm just asking for *one* bit of factual information that isn't from a glossy brochure that can be quantified in the real world, and not just from a few dozen people at some trade show where the "winners" could very well be paid for by some sponsorship fee or something.

Just *one* band. One touring company. Heck, ONE singer. That's all.

I thought I did. I'm not mentioning names. But the band that I used to (and still sometimes do) work for is one. And I own a company (that I'm not naming here), so there's an example of that. Plus the other three companies that are within 20 minutes of my warehouse (one of which shares the space with me and has two). I'm not a sales rep. I don't give two ****s about what your opinion is on Behringer gear. But I hate misinformation and plain ignorance, especially when spewed forth in a public forum for the entire world to read. Your opinion is non validated and holds no merit. You have not tried the console that you're bad mouthing and so I have no idea why you're trying to keep this argument going.
 
Misinformation? The lawsuits against them for copyright infringement aren't made up. And, as far as "price point", I'll go with a Presonus 24 channel console long before this Behringer and get reliable use that I know works. And, that is accepted and even requested on MANY riders. Behringer, again, is requested NOT to be used. I think that making the clam that some of the "biggest names" use their gear opens it up to use examples. If they refuse to say, then do NOT use it as some sort of sales pitch. It's an easy cop out that allows you to make a big claim, but not have to provide any real evidence or facts.

Why should I give them another chance after YEARS of bad business practice? Do I owe them something? No. So why should I spend money on them when they produce sub-par equipment. And, why defend a company already cited countlessly for fraudulent business practices? I really don't understand the logic of defending a company that has ripped alot of people off already. That is why I still "keep this going" because they don't deserve the kind of benefit of the doubt that everyone on here seems to want to give them. I have a right to my opinion simply because I have provided a small sample of a TON of fact about their willingness to infringe on copyright.

And, you seem quite quick to insist that to you, my opinion is not valid but somehow yours is. What makes you better than me? At least I'm not resorting to vulgarity and quick to defend a company that wants to simply sell stuff. My "opinion" is non-validated? By who's standards? Am I supposed to get written permission from you for the privilege to write my opinion? You think alot of yourself. I'm just a TD of a small venue. I have no pretenses but I know bad business when I see it.

I am not bad mouthing. I am providing previous evidence that can be found by any simple google search. If that is "spewing forth" opinions that you don't find personally fulfilling, then it looks like your panties will be in a bunch for a long while. I'm simply too busy trying to make a living to please the rest of the world about opinions of their favorite corporate manufacturer.

No, I will not try their new console. 10 years of junk and rip-offs have secured that. If they send one to my venue, I *may* try it out and have my crew check it out, but I won't risk my PROFIT by having it in a live show where it will fail... that is, if the rider doesn't forbid it. Face it: Behringer doesn't have ANY position in the professional market to stand from. They will need to comp ALOT of gear to get people to change their minds. I won't spend one cent on their gear out of my budget, and I strongly advise my staff not to either. That has been a standing rule for years. There is a reason for that... just ask 10 people who have bought Behringer products and you'll get a pretty clear answer on why the majority of them no longer have that product.
 
neotrotsky said:
And, you seem quite quick to insist that to you, my opinion is not valid but somehow yours is. What makes you better than me?

My opinion is validated by actually using the product in question, rather than basing my opinion on hearsay. Again, I don't care if you buy one or not (I know you're not going to buy this or any other console any time soon). I'm not trying to convince you. I simply want to see opinions and arguments based on actual experience of the product in question. Fine, you don't like the company's business practices, I think that's clear. But the X32 IS a great console for the money, and like it or not, people will be buying it and it WILL change the popular opinion of this company.

And I've really lost all interest in this little back and forth so you won't see me responding to any more of your online picketing.
 
I am here to help and answer questions. I thought this forum was to find out more about the X32?
No, the forum is here to serve and aid the forum members and supporters. The discussion started out being about the X32 but forum discussions do tend to drift onto related issues and as long as they don't get too far off track I see no reason to limit that. But we probably need to limit both the dergatory comments and the overt marketing as neither is really serving the purpose of the forum.
 
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